Medical Office Specialists

Diploma Program Overview

National Career College’s Medical Office Specialist program prepares graduates for entry-level employment as a medical office billing and coding specialist. We provide essential training in the administrative knowledge, skills, and techniques needed to function in a medical office. Students will learn to set up patient records, computerized practice management, and other functions required in the medical office environment. Students will also learn the basics of medical coding using CPT and ICD-10-CM codes along with the preparation and processing of various insurance claims.

 

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What Do Medical Office Specialists Do?

In the medical field, a medical office specialist performs an essential role. They are hired to assist physicians and nurses with the numerous skills required to keep the office running properly. These skills can encompass a wide range of administrative and patient-interaction-related duties, including how to set up patient records, file insurance claims and maintain electronic health records.

According to the Bureau of Labor Statistics, Medical Office Specialists typically perform the following duties1:

  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Use classification systems to assign clinical codes for insurance reimbursement and data analysis
  • Review patients’ records for timeliness, completeness, and accuracy
  • Organize and update information in clinical databases or registries
  • Maintain confidentiality of patients’ records (HIPAA – Health Insurance Portability and Accountability Act)

Medical Office Specialists confirm patients’ medical history, examinations, symptoms, test results, and treatments. They input diagnosis and procedure codes for patient care and billing purposes. They also work as the liaison between healthcare providers and billing offices1.

How Long Is Medical Office Specialist Training?

The typical Medical Office Specialists training is 34 Weeks (8 months) with an externship. NCC’s Medical Office Specialists Diploma programs are offered full-time on campus with both day and evening schedules available.

What Will You Learn In Medical Office Specialist Training?

The Medical Office Specialist training program at NCC is comprised of theory, laboratory, and externship modules including:

  • Medical Office Procedure and computer application: This course is an introduction to medical secretarial duties and office procedures. The importance of accuracy, medical ethics and the legal aspects associated with medical records are emphasized.
  • Medical Terminology Anatomy and Physiology I: The class provides students with a basic knowledge of the human body (Anatomy), its functions (Physiology), and diseases. Students are taught the following body systems: skeletal, muscular, cardiovascular systems, lymphatic systems, and respiratory systems. The course focuses on the recognition, definition, spelling, and pronunciation of these medical terms and at the same time learning the structures and functions of the body systems.
  • Medical Terminology Anatomy and Physiology II: The class provides a basic knowledge of the following body systems: digestive systems, urinary systems, nervous systems, special senses, integumentary, endocrine, and reproductive systems. The course focuses on the recognition, definition, spelling, and pronunciation of these medical terms and at the same time learning the structures and functions of the body systems.
  • Medical Insurance: The Medical Insurance module focuses on managing health information, both from a patient and a practice perspective, including regulatory guidelines and legal/ethical aspects of medical insurance, billing and coding. Students also learn about privacy laws, fraud and abuse, auditing patient records for correct assignment of codes, and specialty coding procedures.
  • Medical Coding 1 ICD-10CM: The use of the International Classification of Diseases (ICD-10-CM) manuals will be presented in easy step-by-step fashion.
  • Medical Coding 2 CPT-Coding: The use of the Current Procedure Terminology (CPT) manual will be presented in easy step-by-step fashion.
  • Electronic Medical Records and Billing: A computerized job-simulated billing exercise using SimChart will provide the student with a complete learning package in this course.
  • Employment Preparation
  • Externship

These modules could provide students the opportunity to learn career-focused Medical Office Specialist skills. For example, students can learn the basic skills of medical coding. This includes Current Procedure Terminology (CPT), ICD-10 codes, and the preparation and processing of various insurance claims.

The diploma program prepares the graduate for entry-level positions in the healthcare field as a coding specialist, insurance claims specialist/representative, front desk/receptionist and billing and collections.

Where Do Medical Office Specialists Work?

According to the Occupational Outlook Handbook Medical Office Specialists typically work full time and may work evenings and weekends depending on the hours of the healthcare facility.  The top five employers of Medical Office Specialists are:

  • 33% – State, Local, and Private Hospitals
  • 10% – Physician’s Offices
  • 7% – State Local and Private Educational Services
  • 6% – Federal Government
  • 5% – Professional Scientific and Technical Services

The Medical Office Specialist Program prepares students for entry-level positions in various health care and care facility offices, insurance companies, laboratories, and billing companies. Depending on the medical practice or firm, medical office specialists may be employed with little or no expertise. On-the-job training is preferred by certain doctor’s offices or clinics.

What Is The Job Outlook For Medical Office Specialists?

The U.S Bureau of Labor Statistics projects employment for Medical Office Specialists to grow 9 percent from 2020 to 20303.

More About Careers As A Medical Office Specialist

For more information about a career as a Medical Office Specialist, please visit the U.S. Department of Labor’s O*NET website.

Standard Occupational Code (SOC):
29-2072.00 Medical Records Specialists

Classification of Instructional Programs (CIP):
51.0710 – Medical Office Assistant/Specialist

Medical Office Specialist Training Near Me

If you live in or around the Panorama City area in California, National Career College offers Medical Office Specialist training at the following location:

National Career College Campus 14355 Roscoe Blvd, Panorama City, CA 91402

Program Specific Application Requirements

None. See National Career College’s admissions process here.


Sources:

  1. https://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm#tab-2
  2. https://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm?view_full#tab-3
  3. https://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm?view_full#tab-1